FIND A JOB

Mobile devices are not permitted when working from home and providing call center services. Visit www.smsvirtualsolutions.com from your computer to view our full site and apply online today.

"Your career is your business. It's time for you to manage it as a CEO."

- Dorit Sher

Earn $9 to $16+ Per Hour

While Under Contract

THE OPPORTUNITY

Home Based Client Support Professional

Provide quality customer service over the phone for some of the world's largest Fortune 500 Companies with names you are sure to recognize shortly after completing the registration process.

  • Spas

  • Hotels

  • Deluxe & Value Resorts

  • Community Colleges

  • Universities

  • Energy Providers

  • Major Cruise Lines

  • Pharmacy Chains

  • Book Stores

  • Restaurants

  • Online Shopping

  • Sporting Goods Stores

  • Celebrity Fan Mail Responses

  • High End Dining Experiences

  • Telecommunication Centers

  • Even Major Theme Parks like the ones located in Orlando Florida!

     These type of companies (our clients) outsource their calls using our digital platforms to not only staff them with service providers, but also provide a variety of advanced and experienced mentor-ship, support, and technical assistance when needed. As such, they have exciting opportunities as well as high standards when it comes to providing call center services and their performance - which is where our premier support services come into play to not only ensure the clients success, but yours as well!

     Since this is a virtual career opportunity, everything is done through computers, land or VoIP lines, plus secured internet access along with the clients programs and systems. Let's face it, top fortune 500 companies have found a way to cut down the cost of having several work locations and their customers are tired of speaking with robots or overseas agents. By outsourcing their business to us, it saves them on overhead expenses however, they obviously don't want the public to know that they are calling in to speak with someone at home in their pajama's with their kids watching television in the next room over so naturally we have 'NDA' non-disclosure agreement set in place to protect the Clients identity.

      Earn $9 to $16 or more per hour from almost anywhere in the United States. Compensation depends on the client(s) listed above and the opportunity you choose to provide call center services for. Click here to follow our online blog and be the first to know about future openings - No long commutes and no more sitting in traffic. Make your own work schedule, spend more quality time with your family, create shifts as short as 30 minutes or much longer blocks of time to avoid "jet leg", eliminate daycare and sitter costs, generate an income while finishing up college, and never ask for permission to vacation again!

     The sooner you complete the registration process, the sooner you’ll be able to gain access to all these exciting opportunities— and the quicker you'll be able to earn money and enjoy all of the advantages that come with working from home too! Learn More about these opportunities available and which Clients are hiring by registering online - view complete job descriptions, compensation, other details, and receive job opening notifications by logging into your personalized and free account.

Still needing a little push to get started?  Head over to our Facebook reviews to hear what others have to say about us here!

Keep this in mind:

  • Schooling is required and is not negotiable- Per the clients policy; individuals must complete the online schooling required in order to obtain a certification and be certified for Client Support Professional Services. See details here.

  • All contracted agents are required to service a minimum of 15/20 hours per week per contract as outlined in the statement of work; additional hours may be serviced by your choice depending on your flexibility and the clients needs.

  • The job description located in your account after successfully registering here, provides detailed information about each clients position, the hours of operation of which you can schedule your hours between and the peak demand hours for the client. Be sure that the hours align with your desired schedule before you express interest in any of the opportunity's.

  • Certain clients have specific servicing hour requirements, which will be detailed in the job description. For example, some clients require weekends or call center services on certain holidays.  Therefore, be sure to thoroughly review the description and contract to ensure that you have selected a position with a client that you will have no problem servicing.

  • Note: The better you perform over time, the better you'll do - thus earning yourself one step closer to those extra incentives or higher compensation!

 

Our clients are our partners, that’s why we choose them carefully.

RECOMMENDATIONS

Here is a scope of skills and experience recommended to ensure the project and your performance is completed accurately and proficiently; preferred but not required.

  • Prior call center and/or customer service experience preferred but not required

  • Confident, articulate, professional speaking abilities, and empathetic listener

  • Excellent verbal communication, listening skills, and excellent phone etiquette (Clear crisp speech)

  • Clear understanding of the English language as well as an ability to clearly communicate in the English language

  • Ability to remain professional and courteous with customers at all times

  • Excellent judgment and decision making skills

  • Ability to multitask efficiently between phones and computers

  • Enthusiasm and a strong goal-oriented work ethic

  • Ability to ask probing questions and overcome objections

  • High School Diploma preferred but not required

  • Ability to successfully pass a background check, drug screen, and certification course to become certified

  • Most importantly- The Willingness to Learn and excel

*Basic Computer Knowledge Highly Recommended

  • How to use a mouse and keyboard properly
  • How to Turn on/off the computer properly
  • Management of computer files and desktops
  • Create, save, name, and delete folders
  • Use of programs such as Microsoft Word and Excel
  • Multitask using multiple screens while surfing the web

At this time we do not provide services for individuals or vendors whom reside in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.

SMS Virtual Solutions

Bringing Call Centers Closer to Home

 

Awarded Gold Premier Status since 2017

  • Facebook
  • LinkedIn Social Icon
  • Instagram

© Copyright 2020 SMS Virtual Solutions LLC. All Rights Reserved.