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Here's what it's like to work from home as a Call Center Agent:

The video example should automatically play on it's own and run in a loop.

Are calls really this easy? YES! Of course everyone will have their first day jitters, just keep in mind, the Clients will provide a call flow or script for you to follow during class. This way, you have something to refer to during the call. Don't forget, you will also have someone with you every step of the way! A chat box will be provided so you can ask for help if you need it during a call. The chat box is LIVE so you will get real time help.